WE ARE HELP TO HELP!
GOT QUESTIONS? NO PROBLEM. CHECK OUT OUR FAQ'S BELOW TO HELP FIND THE ANSWERS YOU ARE LOOKING FOR, OR SEARCH FOR YOUR ORDER.

GENERAL
INFORMATION

SHIPPING

RETURNS & REFUNDS

ORDERS

PROGRAMS

CUSTOM ORDERS

GENERAL
INFORMATION

SHIPPING
SHIPPING INFORMATION / PRODUCT LEAD TIMES
PRE-SALE: If you purchase a pre-sale item, they are not put into production until the pre-sale period is completed. The pre-sale period is listed in the product description, on the product page of all pre-sale items.

RETURNS & REFUNDS
RETURN / EXCHANGE POLICY
If you are not 100% satisfied with your purchase, please contact customer service within 30 days of purchase of unworn, unwashed, undamaged, or defective merchandise.
ALL ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURNS!
Please use our Return Portal to begin your return. Please make sure your order meets our return criteria and is not a final sale item before you complete your return. Include your Order Number and Reason for Return. If you need an exchange, please include the size/product requested. You may use the courier of your choice to return your item(s)
13 Fifty Apparel
Attn: 13 Fifty Apparel Returns Dept
6600 Bay Cir
Peachtree Corners, GA 30071

ORDERS
OUT OF STOCK PRODUCTS

PROGRAMS
BRAND AMBASSADOR PROGRAMS

CUSTOM ORDERS
CUSTOMIZED GEAR / BULK ORDERING