13 Fifty Apparel wants to make your returns and exchanges as simple as possible!
Returns and exchanges will gladly be accepted as long as the item is in brand new condition. Apparel must have hang tags attached. Items eligible for return or exchange must be received within 30 days of delivery. Items sent back with signs of wear will be returned to the sender. Items that have not been washed according to the instructions are also ineligible for return.
Please carefully follow washing instructions sent with the product to avoid damaging them. Return labels are not provided on returns and exchanges. 13 Fifty Apparel will ship out the exchanged product back to you at no additional cost. Postage will only be refunded on any returns due to defective merchandise or an error in shipping on our side. Postage will not be refunded on returns due to personal dislikes or sizing problems.
We stand behind the workmanship of each and every product we make. If you feel your item is defective, please notify a member of our customer service team within (3) days of receiving the item. Once the returned item is received and inspected in our returns department, we will replace the item at no cost.
13 Fifty Apparel products are warrantied against manufacturing defects in materials and workmanship. As a small LEO owned and operated business, we aren’t able to cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. To preserve the longevity of the materials and screen print, please be sure to follow the washing instructions as outlined.
If you would like to return or exchange an item, please use our Return Portal below to receive your return authorization.